Address: 615 Wells Road, bristol, BS31 1AS
Landline: 01275 8...
Vets, Dog grooming, Pet insurance, Puppy Training, Food deliveries, Microchips, Exotic pets, Pet passports, Repeat prescriptions, Pet chauffeur, Surgeries, Pet advice, referrals, Emergencies
From its humble beginnings in 1982, Highcroft Veterinary Group has grown to become one of the UK's leading veterinary practices.
Today the practice has 12 surgeries including a 24-hour state-of-the-art hospital and referral centre where specialist and referral vets see patients referred to them from all over the South West. Highcroft is owned by CVS, a national group with a network of highly specialised referral and veterinary services all over the country.
A team you can trust
Highcroft Veterinary Hospital is accredited with the highest practice standard by the Royal College of Veterinary Surgeons and was described by the RCVS Inspector as the best he had ever seen in his time as an inspector.
All 12 of our surgeries have achieved 'Outstanding' in Client Service, awarded by the RCVS Practice Standards Scheme Awards, and our veterinary hospital in Whitchurch has been awarded three further awards in Diagnostic Service, Emergency and Critical Care and In-Patient Service.
Our surgeries Each surgery offers general practice services and all clients are welcome to visit any branch, regardless of which surgery they are registered with. This includes taking advantage of weekend and late night appointments at no extra cost.
24 hour on-site emergency service
Highcroft Veterinary Hospital in Whitchurch, Bristol, runs a 24-hour emergency service for all clients, 365 days a year.
This is one of the few veterinary hospitals that has a vet on site 24 hours a day, 365 days a year, with full access to your pet's medical history. This saves critical time in an emergency; your pet can be assessed and treated straight away and have around-the-clock care at the hospital for as long as they need.
Home visiting service If you or your pet would prefer not to travel, we have a dedicated home visiting service where a vet and a nurse will come to your home. Please call Highcroft Veterinary Hospital for details. ( There is a charge for this service)
Testimonials are curated by Highcroft Veterinary Centre and are not independently reviewed or verified.
"My 11 year old cat has had excellent treatment from Brislington surgery, and the Highcroft Whitchurch hospital. Prices seem good (I don't have insurance) and they're more likely to find reasons to let you off a charge, than try to get every last penny out of you. I also liked the fact that when my local vet told me the cat needed two teeth out, she quoted a price valid for 2 weeks. Apparently the price would go up after. That suggests to me they are thinking about the pet's welfare, because it encourages owners to give their pets the treatment they need asap, rather than wait and potentially not bother."
Matthew Benton on 10 November 2017
"I came to this vets as I needed to see an exotic pet specialist and my pet was seen by Sonya.. She was very helpful and provided lots of advice. The consultation was not rushed and she treated my pet. On the two visits my pet has had with Sonya, she was a pleasure to see. She was very enthusiastic about tortoises in general and the reception staff were pleasant too."
Clare Iles on 3 August 2017
"Super surgery very clean the vets are so caring and explain everything to you and the support staff are welcoming, friendly & very trusting 100% better than years ago my dog was treated first class and wasn't pressured into further
unneeded xrays like many vets highly recommend this vets"
karen paddock on 30 June 2017
"I was referred to Bristol Highcroft when my cat Penny became unwell. I was met by Owen Davies - Medical Oncologist. I cannot even begin to write how amazing Owen was with Penny, but also with ensuring I understood what was going on and he went an extra mile. Penny had cancer and it had spread so unfortunately after attempts of cemo it was too late and I had to make the tough decision to put her down at my local vets. When Owen found out I received a phone call from Highcroft where he offered me so much support. I felt that he genuinely cared. A couple of days on I received a lovely card in the post from Owen with condolences for my loss and the number for the surgery if I wanted to talk to him or ask any questions. Owen went beyond his duty and I am really grateful for the compassion he showed for Penny and the support he provided me through her treatment and when I had to say goodbye. Thank you so much I can never repay you for what you did for me and Penny."
Emilie Perring on 18 October 2017
Nicolas Granger, one of the Highcroft 'specialists' operated on my dog back in June 2020. My dog is paralysed and unable to urinate on her own, so we have to express her bladder by hand. Last June, Nicolas installed an implant which meant to empty my dog's bladder using a remote control. He told us that he has done that procedure on over 40 dogs and all the previous surgeries were 100% successful. He added that my dog's bladder had a precondition which could be an issue however, he reassured us twice that if we keep the device for longer it will eventually empty the bladder so it is worth doing it. Unfortunately, this is not the case. After many weeks of trying, the device works max 50%. When we confronted Nicolas, he claimed he never told us that the device will work fully on my dog. He simply lied to us. When we raised the issue with the clinical director, Paul Higgs he did not believe us. We paid £7,500 for the surgery and the implant that doesn't do the job! We were not offered a